Simple, transparent pricing
One fee covers everything. No tiers, no hidden charges, no commission on cleaning costs. You earn when we earn.
Management fee
of net accommodation revenue. Fixed. Not tiered.
What's included
- ✓ Revenue management and dynamic pricing
- ✓ Multi-channel distribution (60+ platforms)
- ✓ 24/7 human guest communications
- ✓ Photo-verified housekeeping coordination
- ✓ Maintenance triage and trades coordination
- ✓ Compliance tracking and renewal diarising
- ✓ Owner portal and monthly statements
- ✓ Smart home device management
- ✓ Service credits for missed SLAs
What sits outside
- — Housekeeping (published per-stay charge, at cost)
- — Maintenance and repairs (at cost with receipts)
- — One-time setup (photography, hardware)
How we compare
| Stay Managed | Typical agency | DIY | Long-let | |
|---|---|---|---|---|
| Management fee | 20% of net revenue | 15-25% + monthly fee | Your time | 8-12% of rent |
| Revenue optimisation | Event-aware dynamic pricing | Basic seasonal rates | Manual adjustments | Fixed rent |
| Guest communications | 24/7 human support | Business hours only | You handle it | N/A |
| Housekeeping | Photo-verified, at cost | Included but unverified | You coordinate | Tenant responsibility |
| Compliance | Full pre-launch gate | Basic checks | Your responsibility | Basic checks |
| Reporting | Portal + monthly statement | Quarterly summary | Platform dashboards | Annual statement |
| Lock-in | 90-day pilot, then rolling | 6-12 month minimum | None | 6-12 month AST |
Revenue management
Listing optimisation, multi-channel distribution, dynamic pricing with event mapping and owner guardrails
Guest communications
24/7 human support, 15-minute response SLA, check-in coordination, review management
Housekeeping coordination
Cleaner pod management, photo-verified turnovers, linen logistics, re-clean triggers
Compliance
Pre-launch gate, certificate tracking, registration scheme, insurance guidance
Owner reporting
Portal access, monthly statements, weekly scorecards, long-let comparison
Smart home and security
Smart lock management, noise monitoring, guest screening, deposit handling
No hidden charges. We take 20% of net accommodation revenue only. We do not commission on cleaning, maintenance, or any pass-through cost. Two-ledger accounting keeps your money separate from ours. Every charge appears in your monthly statement with a receipt or invoice. Pass-throughs at cost with receipts - always.
Pass-through costs (outside the 20%)
- Housekeeping
- Published per-stay charge covering cleaner time, linen, laundry, consumables, and quality checks. Non-commissionable. If you bring your own cleaners, their invoices pass through at cost
- Maintenance and repairs
- At cost with receipts, within an owner-approved spend threshold. Above threshold: photos, quote, and your sign-off before we proceed
- One-time setup
- Professional photography, listing build, smart home hardware installation. Priced separately at onboarding
Example monthly statement
Long-let vs short-term rental
That's £2,315 vs £1,200 — more in your pocket every month.
Pricing questions
Why 20% and not less?
Because we include everything. No monthly retainer, no per-booking fee, no commission on cleaning, no hidden charges. The 20% covers the full operational framework including 24/7 support, compliance tracking, and service credits when we miss an SLA. When you compare total cost of ownership, not just headline rates, we are competitive with agencies charging 12-15% plus extras.
Do you take 20% of gross or net?
Net accommodation revenue. That means after platform commissions are deducted. We do not take commission on cleaning charges, maintenance costs, or any pass-through expense.
What if the property is empty?
If there are no bookings, there is no fee. We earn when you earn. That alignment of interest is deliberate.
Is there a minimum commitment?
The 90-day pilot is the minimum. After that, the agreement rolls monthly with 30 days notice. No lock-in, no exit fee.
How does the setup cost work?
Setup is a one-time charge covering professional photography, listing build, smart home hardware, and the compliance gate. It is quoted at onboarding based on property size and requirements. Typically between 300 and 800 pounds.
Free download
Holiday Let vs Long-Let: The Real Numbers
A data-driven comparison of holiday let income against traditional letting for Yorkshire properties. Net figures, not gross. After fees, not before.
Compare the real numbers before you decide.
Download the guide
- Not a franchise
- No mark-ups
- Real humans 24/7
- Photo-verified quality
- 90-day pilot
Request your free property audit
We analyse your property against local market data and deliver a net income projection within 48 hours. If the numbers do not beat your current arrangement, you keep the report at no cost.