Why Stay Managed

One company, one standard, one point of accountability. Not a franchise, not a marketplace, not a software platform.

Get your free property audit See our pricing
No lock-in contracts 90-day pilot No mark-ups on costs 20% flat fee, all-inclusive

Built different, on purpose

We started Stay Managed because the holiday let industry has a trust problem. Owners hand over their most valuable asset and hope for the best. We think you deserve better than hope. You deserve evidence.

Everything we do is designed around one principle: confidence through visibility, not blind trust. Weekly scorecards, photo-verified turnovers, monthly statements with a long-let comparison, and an always-on owner portal. Not because we are asked to, but because that is how a serious operation should work.

What makes us different

Not a franchise

What

One company with one playbook and one standard across every property

Why it matters

Franchises have variable quality because each franchisee operates independently

How we're different

Central operations team, standardised processes, consistent SLAs across every property

Evidence-led operations

What

Photo-verified turnovers, weekly scorecards, monthly statements with long-let comparison

Why it matters

Most agencies send a quarterly summary and hope you do not ask questions

How we're different

Owner portal with real-time data, photo evidence after every clean, traffic-light performance tracking

No mark-ups

What

20% of net revenue. Cleaning and maintenance at cost with receipts

Why it matters

Many agencies add commission to cleaning and maintenance, inflating your costs

How we're different

Every charge itemised in your monthly statement. Pass-through costs are non-commissionable

Real humans, 24/7

What

Guests speak to trained people around the clock, not chatbots

Why it matters

Poor guest communication is the fastest route to bad reviews and lower revenue

How we're different

15-minute response SLA during the day, 30 minutes overnight. Measured and reported

90-day pilot

What

Try the service with no lock-in. See the evidence, then decide

Why it matters

Long contracts protect the agency, not you. We think our work should speak for itself

How we're different

Full evidence pack at day 90: revenue vs projection, guest scores, SLA performance, net income comparison

Compliance handled

What

Pre-launch compliance gate covering every safety and regulatory requirement

Why it matters

The registration scheme makes compliance a legal requirement, not optional

How we're different

All certificates tracked and diarised. You do not need to remember renewal dates

Stay Managed vs alternatives

Stay ManagedFranchise modelDIYTraditional letting agent
Quality standardOne company, one standardVaries by franchiseeDepends on youTenant responsibility
VisibilityPortal, scorecards, photo evidenceQuarterly reportPlatform dashboardsAnnual statement
Guest support24/7 human, 15-min SLABusiness hoursYou handle itN/A
PricingEvent-aware dynamicBasic seasonalManualFixed rent
Contract90-day pilot, then rolling12-month minimumNone6-12 month AST
Fee transparency20% net, no mark-upsVaries + hidden extrasFree but costs time8-12% + maintenance mark-up
Professional workspace

Founded on governance

Stay Managed was founded by a former cybersecurity and governance professional who spent 15 years building evidence frameworks for regulated industries. That background shapes everything we do.

I saw the same governance gaps in this industry that I saw in security: undefined standards, unmeasured outcomes, and no accountability. Property management should not be a black box. It should be auditable, measurable, and transparent.

Smart home technology

How we protect your property

Your property is your most valuable asset. We treat it that way. Every booking passes through a multi-layer screening process: ID verification, 25+ age requirement, risk scoring based on booking patterns, and automated flags for high-risk indicators.

Smart home technology adds a second layer. Minut noise monitoring detects parties before neighbours complain. Smart locks eliminate key handover risks. Doorbell cameras provide arrival verification. Before and after photos document property condition for every turnover.

If damage occurs, we handle the documentation, deposit claim, and resolution. Insurance guidance covers holiday-let-specific gaps that standard home insurance misses.

See our services

Revenue: data-driven, not gut-feel

Event-aware dynamic pricing with daily adjustments, owner-agreed guardrails, and transparent logging. Every pricing change is recorded and available in your portal.

Care: engineering, not hope

Photo-verified turnovers, cleaner pods with backup coverage, property-specific checklists, and re-clean triggers when standards slip. Quality is a system, not a promise.

Compliance: a gate, not an afterthought

We do not list until every compliance item is confirmed. All certificates are tracked and diarised. When the registration scheme arrives, the evidence pack is already in place.

Our commitments to you

Guest response
Within 15 minutes during the day, 30 minutes overnight
Turnover evidence
Photo-verified within 2 hours of every clean
Monthly statement
Delivered by the 5th working day, every month
Pricing transparency
Every change logged and visible in your portal
Missed SLA
Service credit against the management fee
Exit terms
30 days notice after the 90-day pilot. No penalty

See what you will see every month

Monthly owner statement

Delivered by the 5th working day. Shows gross revenue by channel, platform commissions, our management fee, housekeeping costs, maintenance costs, and net to owner. One page, every month, with a long-let comparison so you always know whether the model is working.

Example: Gross revenue 3,600. Management fee 720. Cleaning 480. Maintenance 85. Net to owner 2,315. Long-let equivalent 1,200.

Weekly scorecard

Every Monday during the 90-day pilot (and optionally beyond), you receive a traffic-light scorecard across 10 indicators: occupancy vs target, ADR vs comp set, guest response time, turnover quality, maintenance backlog, compliance status, guest reviews, revenue vs projection, SLA performance, and upcoming bookings.

Green means on track. Amber means attention needed. Red means action taken and documented.

Owner portal

Always-on access to your booking calendar, earnings breakdown, turnover photo evidence, guest message history, maintenance log, and compliance tracker. No chasing, no quarterly PDFs, no waiting for someone to get back to you.

The portal is not a dashboard built to impress. It is the same operational system we use to manage your property. You see what we see.

Turnover photo evidence

After every clean, our housekeeping team uploads timestamped photos against your property-specific checklist. Kitchen, bathroom, bedrooms, living areas, and any special items. If something is not right, a re-clean is triggered and documented.

You can review photos in your portal at any time. This is how we prove quality, not just promise it.

The weekly scorecards changed everything for me. For the first time, I could actually see what was happening with my property without having to chase anyone. The data is just there.

Property owner Leeds city centre apartment
  • Not a franchise
  • No mark-ups
  • Real humans 24/7
  • Photo-verified quality
  • 90-day pilot

Start your 90-day pilot

See the evidence for yourself. A free property audit, then a 90-day pilot with no lock-in. If the numbers do not work, you walk away.

Get your free property audit